Shipping policy
Processing times
Orders can take 2–5 business days to process before being shipped.
Tracking
When your order is shipped you will automatically receive an email with a tracking number. If you have not received one, or the tracking number does not work, contact us at support@ristal.co and we will sort it out.
Shipping rates
| Destination | Shipping cost | Free shipping from |
|---|---|---|
| Australia | A$4.99 | A$100 |
All prices shown include GST. Exact shipping options and costs are shown at checkout once you enter your delivery address.
Delivery times
Estimated standard delivery to Australia is 7–12 business days. Actual delivery time may vary depending on the dispatching warehouse and the season.
Please note: different shipping rates may apply to fragile or bulky products. Where they do, this is clearly stated at checkout before the purchase is completed.
Contact
Questions about your delivery? Email us at support@ristal.co and we will help you.